Privacy & Terms
What information do we collect from you and how?
24 KILATES collects personal information in several ways when you place an order, take part in competitions, promotions and/or other activities in which you are requested to provide this information. When an order is placed with 24 KILATES , we need to hold personal information including your name, address email address, phone numbers, shipping and credit card billing address(es) so that we can process and fulfill your order. If you wish to be included on our mailing list, we will ask you to give us your prior authorization.
Your personal information is only retained for a period reasonably necessary to meet the purposes for which it is collected.
Any data visitors send to 24 Kilates will be filed in its database according to the Spanish legislation 15/1999 on 13 Dec.
How this information may be used
24 KILATES may use your personal information for the processing of orders and payment. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Your personal information provided for the purposes of processing and delivery of your order will be used according to the provisions of the Terms and Conditions.
We may use your information for organizing events, drawing up statistics or other website functions as well as for providing you with the services available on the website. Where there is a legal obligation to do so, we may disclose you information to any relevant regulatory body. We may also disclose your information in response to a valid, legally compliant request by a competent authority or in response to a court order or otherwise in compliance with any applicable law, regulation, legal process or enforceable governmental request or other statutory requirement; to enforce the Terms and Conditions including the investigation of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; or to protect against imminent harm to the rights and property of 24 KILATES.
We may also use your personal information to send you information and materials by e-mail and/or SMS, including product details and special offers and newsletters that we consider may be of interest to you. These may either be related to our products or those of our trading partners and/or Licensees. This information will only be sent to you if you have given us your specific prior authorization.
Furthermore, we also collect your personal details through the different forms contained on the website, so that you can process cancellations, returns and/or exchanges in relation to products purchased from 24 KILATES , and in order for us to be able to reply to your queries, to send you our newsletter, to deal with your claims and if requested and authorized by you, to include you in the recruitment processes organized by 24 KILATES to work in its offices or stores.
Finally, you are hereby informed that if you fill in the form to join the 24 KILATES FRIENDS loyalty scheme, your personal details will be used to send you details of our products and any other matters of interest related to 24 KILATES . You are also informed that we may send you surveys for the purpose of improving our services.
In addition you will be given the option to an opt-in of subscribing to:
Our regular newsletter which will be sent by email to you with respect to new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about 24 KILATES , our subsidiaries or selected business partners; and/or one-off marketing promotions from us.
At all times, you can unsubscribe out of any service or update to which you have subscribed. Any e-mail or newsletter which we send will contain an easy automatic unsubscribe link so that you can opt-out.
Protection of information
We use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. To guarantee the security of your details we have set in place a series of security measures and safeguards. Your personal details are stored on secure networks that may only be accessed by a limited number of persons holding special access rights and who undertake to respect and maintain the confidential nature of this information. In addition we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.
Despite these measures, whenever you provide your personal details on the Internet, there is a risk that this information may be intercepted and used by third persons whom we are unable to control. Although 24 KILATES makes every effort to protect your personal details and privacy, we are unable to guarantee the security of this information which you make available over the Internet at your own risk.
Your details may be transferred to partners that host our websites and third parties who assist us in the design and use of the website, or provide us with services or analyze data collected. These third parties will use the data for the purposes of carrying out the tasks described above, and undertake to respect and maintain the personal details when required to do so by law. Other than in these cases, we do not sell, trade or transfer your personal details in any form to third parties without informing you first and in accordance with the data protection legislation currently in effect.
We may include hyperlinks on this website to other websites or resources operated by third parties other than 24 KILATES , including advertisers. 24 KILATES has not reviewed all of these websites linked to this website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit 24 kilates.
|Necessary||These cookies are essential for 24 kilates to work properly, allow you to navigate our pages and use our tools. For example, remembering previous actions (the customization of your invitation) when you navigate back to a page in the same session.|
These cookies allow our website to remember information that changes the way the site behaves or looks, such as your preferred language. They can also allow users to share pages or favorites and provide access to social media.
Loss of the information stored in a preference cookie may make the website experience less functional but should not prevent it from working.
These cookies help us understand how visitors interact with our page providing us information about the areas visited, time spent on page, and any incidents encountered, such as error messages. This helps us to improve the functioning of our website.
These cookies do not identify you as an individual. All information is collected and compiled anonymously.
|Security||We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.|
|Analytics||Provide anonymous / aggregated information on user behavior at 24 kilates. Google Analytics: for further information on Google Analytics, click here|
You can allow, block or delete cookies stored on your computer by setting your browser options:
Reviewing, editing and deleting your data
Under the terms of the applicable data protection rules and legislation you are entitled to inspect, correct and/or delete any personal data concerning you, as well as to revoke your consent to receive information about promotions and other matters of interest related to 24 KILATES, at any time. To this end you may address a request for such inspection, correction, deletion and/or objection 24 KILATES S.L. Att.: department Web y SAC, Comercio 29, 08003 Barcelona, Spain. Or by e-mail at the following address: email@example.com.
In case 24 KILATES does not enforce any of the provisions set forth above, this will not be understood in any manner as a waiver to such provisions.